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line Our E-Mail Address is: Support@GreatModels.com. Do not forget your 'UserName' on all correspondences. Critical Issues: resolve payment problems, errors in shipping, or orders shipped but not received. (Critical) Order Changes: add or delete items to/from an order (this can be done from the Order Status screen. E-mail orders. (Order) Order Processing: problems with ordering or status on orders (we would prefer our customers to check the Order Status link). (Status) General Issues: errors in database, suggestions, other questions related to our site and not covered by the above. (Questions) ORDER TOLL FREE: 1-800-619-3402 Telephone Hours8:30 am - 4:30 PM Mon.-Fri. MST (Mountain Standard Time)Please use our phone number 1-(801) 565-0823 / fax (801) 565-0836 if you need immediate assistance. We cannot promise our customers an immediate response to all inquiries due to the high volume of E-mails. |
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